IATA International Air Transport A … The Ground Operations Security Manual … The AG Airside GOSM sets the GA`s safety standards for stopover assistance for G Ps at … IATA Standard Stopover Assistance, STANDARD GROUND HANDLING AGREEMENT, IATA Standard Ground Handling Agreement, Standard, Possible Amendment of Article 8, IATA, Ground Handling, STANDARD GROUND HANDLING, International Air Transport Association, IATA Standard Ground Handling Agreement – IATA Standard Ground Handling Agreement – Service Level Agreements, The Standard Ground Handling Agreement SGHA, Ground Operations Safety Manual New Article 3.3 of SGHA 2018 prohibits self-assistance In Europe, for example, the 1996 European Directive on Stopover Assistance (96/67/EC) opened up the market for stopover assistance to competition and maintained the general freedom of the airline to self-manage at an airport. The 38th edition of the IATA Airport Handling Manual (AHM) is now live. The AHM contains the most recent iteration of the SGHA, which reflects the evolution of aviation and more broadly, and which results from the consultation and contribution of airlines, handling companies and other players in the sector. This new clause will protect assistance companies if an airline attempts to circumvent an unfavourable contract and merely include its requirements “in the source.” It goes without saying that airlines have their own ground operating manuals, other service provider guidelines, codes of conduct, approach policies, customer service (e.g.B. customer charter), style and even brand. Handling companies are often the face of an airline in an airport. Airlines must provide sufficient information to enable assistance companies to perform the processing properly (new point 5.1). The training provisions contained in the new Term 5.6 contain the knowledge by trade agents of rules and regulations as a minimum and cross-reference to IATA documents in point 5.3. The amended clause 7.3 and the new clause 7.4 give the handler the right to suspend services if the airline does not require an immediate advance or cash payment in the event of insolvency.
Given the historical liquidity problems faced by some airlines, it is perhaps surprising that these clauses have not yet been included in the SGHA.